Privacy Policy – Ricky Casino | Data Use, Security & Rights

Ricky Casino values your privacy and is committed to safeguarding your personal data. According to Australian Policy outlines how we collect, use, store, and protect your information when you use our services.

By registering on our website or engaging in any activity on the platform, you consent to the collection and use of your data in accordance with this policy.

1. Who We Are

Ricky Casino is operated by Dama N.V., a company registered and licensed under the laws of Curacao. We operate under the supervision of the Curacao Gaming Control Board, ensuring full compliance with international privacy and data protection standards.

2. What Information We Collect

When you register and use Ricky Casino, we may collect the following types of information:

Personal Information:

  • Full name
  • Date of birth
  • Residential address
  • Email address
  • Phone number

Financial Information:

  • Payment details (e.g., credit card or crypto wallet)
  • Deposit and withdrawal history

Technical Information:

  • IP address
  • Browser type and version
  • Device information
  • Login times and activity logs

Gameplay and Preference Data:

  • Game history
  • Bonus usage
  • Preferred software providers

This data allows us to create a secure, personalized, and fully compliant online gambling experience for all users.

3. How We Use Your Information

We use your data for the following purposes:

  • To verify your identity and meet age/legal requirements
  • To process deposits and withdrawals securely
  • To manage your account and provide customer support
  • To deliver promotions and bonuses you are eligible for
  • To monitor gameplay for fairness, fraud, and regulatory compliance
  • To conduct analytics that improve our services
  • To ensure responsible gambling through limit-setting and exclusion tools

We do not sell, rent, or trade your personal data with third parties for commercial gain.

4. How We Protect Your Data

Ricky Casino employs industry-standard SSL encryption and firewall technology to protect your personal and financial information. All data is stored on secure servers with restricted access, and we conduct regular audits and updates to maintain data integrity.

Only authorized personnel with valid credentials have access to sensitive user data. We adhere to both GDPR and Curacao data protection laws.

5. Sharing Information with Third Parties

Your personal information may be shared with third parties in the following cases:

  • Payment processors to facilitate financial transactions
  • Regulatory authorities, when required by law
  • Security and anti-fraud service providers
  • Auditors and testing agencies that verify fairness and compliance
  • Customer support providers, where applicable

All third parties are contractually obligated to use your data solely for the purpose intended and to protect it with equivalent security standards.

6. Cookies and Tracking

Ricky Casino uses cookies to:

  • Remember your login preferences
  • Track user behavior for performance optimization
  • Improve site functionality
  • Deliver targeted promotions and content

You may choose to disable cookies via your browser settings, but doing so may limit the usability of certain features on the site.

7. Retention of Data

We retain your personal data only as long as necessary:

  • To comply with legal and regulatory requirements
  • To enforce our Terms and Conditions
  • To resolve disputes and prevent fraud
  • To maintain accurate account and transaction records

If your account is inactive for a prolonged period, we may anonymize or delete your data in accordance with our retention policy.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections to inaccurate data
  • Withdraw consent where data processing is based on consent
  • Request data deletion, subject to legal retention requirements
  • Restrict or object to certain data uses

To exercise any of these rights, please contact our support team via the methods listed below.

9. Responsible Gambling and Privacy

As part of our commitment to responsible gambling, we may process and analyze behavioral data to identify problematic gambling patterns. This helps us intervene early and provide players with access to support tools and services.

All responsible gaming features are handled with strict confidentiality.

10. Changes to This Privacy Policy

We may update this Privacy Policy as necessary to reflect legal, technical, or operational changes. When updated, the new policy will be posted on our website with the revised effective date.

Your continued use of Ricky Casino services indicates acceptance of the updated policy.

11. Contact Us

For questions or requests regarding this Privacy Policy or your data rights, please reach out via:

  • Email:
  • Phone: +61 433 028 425
  • Live Chat: 24/7 via our website

By using Ricky Casino, you acknowledge that you have read, understood, and agreed to this Privacy Policy.